About Us

Welcome to Elite Ebike, your premier destination for high-quality electric bikes designed for performance, style, and sustainability. We believe in making cycling easier, faster, and more enjoyable, whether you're commuting, exploring, or riding for fun.

At Elite Ebike, we offer a wide range of e-bikes, including city, touring, cargo, folding, and off-road models, catering to every rider’s needs. Our mission is simple: to provide top-rated electric bikes with cutting-edge technology, long-lasting batteries, and powerful motors—all at competitive prices.

Why choose Elite Ebike?
Dedication to 5-star Customer Service
We are fully devoted to providing 5-star customer service. Reach out to us via phone,
live chat, or email, and we will promptly address your inquiries. Our support extends
beyond the point of purchase, as we consider aftercare support just as important. If you
encounter any issues with your product, we will do our utmost to assist and resolve the
problem.

Price Match Guarantee
We maintain close relationships with our brands to offer our customers the best prices.
If you find a lower price for the same stocked item, we will not only match it, but also
include a complimentary gift with your new product.

Fast & Free Shipping
We provide free shipping on all product purchases within the UK mainland. Since we
ship directly from manufacturers, each brand has its own shipping terms. Estimated
arrival dates are displayed on product pages, but may be subject to change due to
unforeseen circumstances.

Warranty on All Products
As an authorized dealer for each brand listed on our website, we offer full manufacturer
warranties on all orders.

100% Safe & Secure Payment
Our website utilizes SSL Encryption technology to ensure the complete security and
protection of all sensitive credit card and personal information submitted through the
site.

Authorized Dealer Status
Wine Sanctuary is an authorized dealer for all brands featured on our website.

Though our head office is located in London, we distribute from warehouses across the
UK through our courier partners DHL, Tuffnells, UK Mail, and UPS.
Elite Ebike is a trading name for (your company name) Ltd, with the company
registration number 16304279.