About Us
Welcome to Elite Ebike — your trusted UK destination for premium electric bikes built for performance, style, and sustainability.
We’re passionate about helping riders experience the joy of effortless cycling, whether you're commuting to work, exploring countryside trails, or simply enjoying the ride. Our goal is to make electric biking accessible, enjoyable, and reliable for everyone.
Who We Are
Elite Ebike is a UK-based online retailer specializing in high-quality electric bicycles from reputable brands. Our range includes city, touring, folding, cargo, and off-road e-bikes—handpicked to meet diverse riding needs.
We work directly with authorized distributors and manufacturers to ensure every product we sell is 100% genuine and covered by full manufacturer warranties.
Elite Ebike is a trading name of DD Ecommerce Ltd, a registered company in England and Wales (Company Number: 16304279). Registered Address: 128 City Road, London, United Kingdom, EC1V 2NX.
Why Shop With Us?
Authorized Dealer
We are an official retailer for all brands listed on our website. This means you get genuine products with full warranty support and manufacturer-backed service.
Transparent Pricing
We offer competitive prices and a price match guarantee on identical items sold by authorized UK retailers. No hidden fees or misleading promotions - just honest pricing.
Fast UK Shipping
Enjoy free shipping across the UK mainland. Delivery times vary by brand and are clearly stated on each product page. All orders are shipped using trusted couriers such as DHL, Tuffnells, UK Mail, and UPS.
Customer Support That Cares
Need help? Our support team is available Monday to Friday from 10:00 AM to 5:00 PM. You can contact us by email, phone, or live chat. We’re committed to providing helpful pre- and post-sale support.
Easy & Secure Checkout
Our website uses SSL encryption to ensure your payment and personal information are safe. We accept all major UK credit and debit cards.
Returns & Refunds
We accept returns within 28 days of delivery for unused products in original packaging. Please contact us at contact@eliteebike.co.uk to initiate a return. Full refund policies can be found here.